Do you have questions related to COVID-19?

We’ve assembled everything you need to help you understand your options in one place. From RateSetter’s response to COVID-19 to specific processes, such as, how to request financial hardship assistance.

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Need answers to your personal lending or investment questions? Call us. International customers please call +61 2 8776 3564

Opening hours
Monday to Friday
9.00am to 5.30pm AEST

1300 768 710

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Email us at, or mail our postal address

Office address
Level 5, 14 Martin Place
Sydney NSW 2000

Postal address
PO Box R745
Royal Exchange NSW 1225