Privacy statement and electronic communication: your consent

  • correspondence with you and contractors in relation to the credit facility;
  • managing your credit facility with us and executing your instructions;
  • managing your Plenti account and our relationship with you;
  • complying with legislative and regulatory requirements;
  • for internal processes (including risk management and pricing and analysis of referral, introduction or other similar business arrangements);
  • collecting overdue payments;
  • provision of custodial services by the Custodian to Plenti RE Limited and/or Plenti Pty Limited;
  • where you are referred to us by a broker or introducer for credit, or you have elected to be referred to another broker for credit, sharing your personal information with that broker or introducer or their affiliated entities, for the purpose of administering and servicing their products and services and/or our products and services, data analytics and generating insights;
  • where a credit facility is sought in connection with the Empowering Homes Program, for the purposes of facilitating the installation of a solar battery system or for monitoring the performance of that Program
  • where a Home Battery Subsidy application or credit facility is sought in connection with the South Australia Home Battery Scheme, for the purposes of facilitating the payment of any such subsidy or for administering that Scheme; and
  • marketing our services and understanding services you may be interested in receiving.
  • to assess the application; and
  • for the purpose of collecting overdue payments.
  • contacting you by telephone (notwithstanding registration at any time of your telephone number on the Do Not Call Register) or writing to you; and
  • sending commercial electronic messages to any electronic address which you provide or for which you are responsible (and in that regard, you warrant that you have authority, either as or on behalf of the electronic account holder, to provide this consent and agree that until you withdraw your consent by providing written notice to us or using an unsubscribe facility in the message, we may continue to send commercial electronic messages to those addresses).
  • to other persons (for example, your employers and referees) to verify that it is correct;
  • to our external service providers and contractors (such as any mail house, the Custodian, commercial agent, consultants, or entities that help us to verify your identity or identify illegal activities and prevent fraud) on confidential terms;
  • to the Government of New South Wales or their appointed advisors or auditors in respect of any Quote Record or application for credit in respect of the Empowering Homes Program;
  • to the Government of South Australia or their appointed advisors or auditors in respect of any Quote Record, Home Battery Subsidy application or application for credit;
  • to our related entities, assignees, agents and external advisers;
  • to the related entities of the Custodian;
  • to any other person we consider necessary to execute your instructions;
  • to any financial institution to or from which a payment is made in relation to any account you have or operate;
  • other credit providers and financial institutions;
  • to any person or business who has referred you to us for credit or who has, on your behalf, submitted a request for a quote for credit or an application for a credit facility to us, or to any person or business to whom you have elected for us to refer for credit, or their affiliated entities;
  • to debt collection agencies for the purposes of collecting overdue payments;
  • to organisations involved in an actual or proposed transfer or sale of our assets or business; and
  • in accordance with any consent you give or where disclosure is authorised or compelled by law (for example, to law enforcement, regulatory, government and dispute resolution bodies).
  • your full name, including any known aliases, your sex and your date of birth;
  • your most recent three addresses;
  • the name of your current or last known employer;
  • your driver’s licence number;
  • your businesses’ ABN or ACN number;
  • details of any payment default amount of over $150;
  • the fact that you have applied for credit and the amount;
  • the fact that we are a current credit provider to you;
  • details of payments which are more than 60 days overdue where debt collection action has commenced;
  • advice that payments are no longer overdue;
  • the fact that the credit we provide has been paid or discharged;
  • that in certain circumstances, you have committed fraud or other serious credit infringement; and
  • repayment history information for a 2 year period.
  • Equifax (Equifax Australia Information Services and Solutions Limited), whose privacy policy (which explains how it manages credit information) and contact details are at www.equifax.com.au; and
  • illion (illion Australia Pty Limited and its related parties, Dun & Bradstreet (Australia) Pty Limited and DBCC Pty Limited) whose privacy policy (which explains how it manages credit information) and contact details are at www.illion.com.au.
  • our service providers located in the Philippines, the United States of America and Vietnam; and
  • where your request for credit is referred under a referral arrangement with a broker or introducer with affiliated entities located in the United States of America and United Kingdom, to those entities in those locations.
  • that you are providing this information to us;
  • of our contact details on this form;
  • the reason you are providing their information;
  • the fact that we have collected personal information from you; and
  • of the contents of this Privacy Statement and Consent.
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